Privacy Policy

Information we collect

We receive the information you provide, including your Instagram handle, file-sharing link, artwork and file names, design specifications, quantities, requested due date, order notes, and messages. Your files may contain personal information; please include only what is needed for your order.

When you enter an Instagram handle, the site may look up its public profile and profile image to help you confirm the account. Website requests also involve technical information such as an IP address, browser information, requested pages, and request times, which may appear in server or service-provider logs.

How we use information

We use this information to prepare previews, size and print artwork, process and fulfill orders, communicate with you, provide support, and maintain the security and reliability of the service. Order records may also be needed to resolve disputes and meet recordkeeping or legal obligations.

Private file storage and retention

Submitted files are kept on a private file server/database used by Cubic Printing for order handling and production. This is separate from the file-transfer service: an expired, deleted, or access-restricted sharing link does not delete a copy we have already received.

We retain submitted files and order information for as long as reasonably needed to fulfill orders, provide related support, resolve disputes, and meet applicable recordkeeping obligations. You can contact us to request deletion. Some records may need to be retained for legal or operational reasons, and backup copies may remain until those backups are replaced.

Private storage is not a guarantee of absolute security. No internet transfer or storage system is completely risk-free; please do not include passwords, payment-card details, or other unnecessary sensitive information in files or order notes.

Services involved in your order

We use Google Forms and related Google services for order records and stock management, Wormhole or Google Drive for file transfers, and Instagram for profile lookups and customer communication. These services receive the information needed for their part of the process. Hosting and technical service providers may also process information to operate the website. Information may be disclosed when required by law or to protect against fraud or security threats.

Third-party services handle information under their own policies: Google, Wormhole, and Instagram. Payments arranged through an external payment service are subject to that provider's policy; this order form does not ask for payment-card details.

Browser storage and tracking

The site uses your browser's local storage to save an unfinished order, recently checked stock, and order availability. A saved draft may include your Instagram handle, file-sharing link, and design details. The draft is cleared after a successful submission; you can also remove it by clearing this site's data in your browser. Clearing browser data does not delete an order or files already sent to us.

To speed up repeat visits, your browser may also cache up to 32 small artwork previews and their sizing information. Cached previews are reused for up to 24 hours, then refreshed when needed. You can remove them by clearing this site's data in your browser. Original artwork files are not stored in this browser cache.

This site does not include third-party advertising or analytics trackers and does not track your activity across unrelated websites. It does not change its behavior in response to a browser's Do Not Track signal. If you visit or use a third-party service, that service may use cookies or track activity under its own policy.

Your choices and requests

You can choose not to provide information, although we may be unable to process an order without the necessary details and artwork. To request access to, correction of, or deletion of information we hold, email cubic.petr@gmail.com with enough information to identify your order. We may need to verify that the request comes from you. We will respond in accordance with applicable law and explain any information we need to retain.

Changes to this policy

We will post updates on this page and change the effective date above. For material changes, we will also provide a prominent notice on the website or contact affected customers when required by law.